Voicemail Access on campus and remotely
Use these step by step instructions for setting up and accessing your voicemail on your work phones or for a Virtual Voice Mailbox.
Note: You may get email messages indicating mailbox quota warnings. You should be deleting voicemail messages regularly. Deleted voicemail messages are removed from the system instantly and cannot be retrieve at a later date.
Voice Mail
Setting Up Voicemail
- Press the Messages button
- Enter your default PIN 1234#
- Record your Name
- Record your Greeting
- Change your Temporary PIN
- Confirm PIN
- Press # to confirm Directory Listing
Note: If you hang up before completing setup, you need to repeat setup again.
Internal Sign-on
From your VoIP phone:
- Press Messages button
- Enter your PIN, #
From another phone:
- Press Messages
- Press *key
Enter your 4-digit extension, PIN, # - Note: The phone system refers to this 4-digit ext. as your ID
Off Campus Voicemail Access
Dial your direct number (Your phone will ring 4 times before pickup)
- Press * key when you hear your greeting
- Enter your 4-digit extension # - Note: The phone system refers to this 4-digit ext. as your ID
- Enter your PIN, #
Or Dial the main number (718) 262-2000 (Will not have to wait for 4 rings)
- Press # key when you hear main greeting
- Enter your 4-digit extension # - Note: The phone system refers to this 4-digit ext. as your ID
- Enter your PIN, #
Main Menu:
1 Listen to messages
2 Send a message
3 Review old messages
4 Setup options
Greetings
4-1-1 Re-record Standard Greeting
4-1-2 Re-record Alternate Greeting
4-3-2 Re-record Name
4-3-1 Change PIN
Leaving Voice Mail for Adjuncts Mail Box
Anyone needing to leave a message for an Adjunct with a virtual voice mail box can dial the main number (718)262-2000
As soon as the main greeting starts press the 4 digit Adjunct virtual voice mail box and leave a message.
Direct to Voicemail
To leave someone a voicemail message without having to call them:
- Press * + 4-digit extension
Check Messages
To check for messages after logging in:
- Press 1 to listen to new messages
- Press 3, then 1 to review saved messages
- Press 3, then 2, then 1 to listen to deleted messages
The following options can be used while listening to your mail:
1 Restart
2 Save
3 Delete
4 Slow Playback
5 Change Volume
6 Fast Playback
7 Rewind
8 Pause or Resume
9 Fast forward-End
# Skip Message
## Keep Msg. New
After listening to messages:
1 Replay
2 Save
3 Delete
4 Reply
5 Forward
6 Mark As New
7 Skip Back
8 Msg. Properties
* Cancel Playing Msg
0 Help