Section Legal Affairs and Labor Relations Header

Legal Affairs and Labor Relations

Complaints

York College offers an efficient electronic system for lodging complaints, allowing students, staff, and the public to report concerns quickly and securely. This user-friendly platform ensures that all complaints are properly documented and addressed in a timely manner, promoting transparency, accountability, and a responsive campus environment for all stakeholders.

Examples of complaints that may be made using this system include, but are not necessarily limited to:

  • Employee misconduct
  • Academic complaints (e.g., grades, class, schedules, or professors)

All complaints are taken seriously and will be reviewed by the appropriate departments responsible for such submissions. Any response or actions required will be handled during normal business hours.

Please do not use this system for the following:

  • Imminent Danger: If you believe you or another person is in danger of imminent harm, please do NOT use this system. Contact York College Public Safety (x2222) or call 911 immediately.
  • Criminal Activity: If you believe you or another person are the victims of a crime, please do NOT use this system. Contact York College Public Safety (x2222).

Discrimination and Sexual Misconduct: If you experience or witness someone else experiencing sexual misconduct or discrimination, please contact York College’s Office of Diversity and Compliance.

Support Requests: If you have a technology need or issue or if you have a need for services like custodial, facilities, or other there are self-service portals in place to address these kinds of service needs: Contact IT for technology needs at ext. 5311 or contact Buildings & Grounds at ext. 2200.

If you wish to make a complaint, other than described above, you may proceed with this system.

Forms

If you wish to make a complaint regarding alleged misconduct by an employee of the College, please complete the Faculty/Staff Complaint Form.

If you wish to make a complaint regarding academics (e.g., grades, class, schedules, or professors), please complete the Student Complaint Form.